| Frequently Asked Questions |
WHAT IS A VIRTUAL BANKRUPTCY ASSISTANT?
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A Virtual Bankruptcy Assisant (VBA) is a skilled professional who specializes in drafting bankruptcy petitions for consumer bankruptcy attorneys. VBA's are independent contractors whose expertise is sought by attorneys who recognize that outsourcing petition preparation is a proven method for increasing their office efficiency and overall profit margin. As VBA's perform in a "virtual" (online) capacity, their services are available to attorneys throughout the United States, regardless of the VBA's or the attorney's physical location.
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WHAT TYPE OF TRAINING DOES A VBA RECEIVE?
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At Hillcrest Virtual Services, your VBA has completed extensive training in the areas of client intake forms, petition preparation, 341 meetings, and unathorized practice of law provided by the foremost Virtual Bankruptcy Assistant organizations in the country, the National Society of Virtual Bankruptcy Assistants and the National Association of Virtual Bankruptcy Assistants. As a result, your VBA has earned the designation of Certified Virtual Bankruptcy Assistant. In addition, your VBA holds a Juris Doctor degree in the state of California.
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WHAT CAN A VBA CONTRIBUTE TO MY PRACTICE?
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In a word... savings! From the very first petition, your VBA will save you money by providing professional petition preparation services at a fraction of the cost you would incur by having your staff (or you) do so. Your VBA owns a licensed copy of the industry-standard Best Case® bankruptcy petition software, thereby saving you the extra expense of purchasing the software yourself.
Your VBA will save you overhead expenses by keeping your staffing at a manageable level. Particularly if you're a new attorney, payroll for a full-time staff may be hard to come by. Utilizing an independent contractor VBA for petition preparation will enable you to receive the professional services you require without the high cost of salary and benefits packages for full-time employees.
Your VBA will save you time by taking on the time-intensive tasks of reviewing client intake forms, phone follow-ups with debtors, and petition drafting and re-drafting. Your staff and you are then freed up to concentrate on growing your practice and managing a higher volume of clients.
Your VBA can also help save your filing deadlines when your staff is ill or on vacation. You'll no longer need to hire temporary help (or stay late at the office yourself) when your staff is unavailable. Your VBA will be there to assist with the extra workload and keep your filings on a timely schedule.
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HOW CAN I BE SURE A VBA WILL PROTECT MY CLIENTS' PERSONAL INFORMATION?
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During the telephone interview, your VBA will elaborate on the various methods utilized to safeguard your clients' private information. Confidentiality and integrity are cornerstones of your bankruptcy practice, and your VBA shares those same principles. Stringent security measures are applied from first phone call to final key stroke on every petition. Upon completion of each assignment, all documents and materials are immediately returned to your office. Your clients will appreciate the extra attention to protection provided by your VBA when you contract with Hillcrest Virtual Services.
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